IMPORTANT! End of Life for NCR Retail Online: 3/31/18 ~ Learn More
MY CART - $0.00

You have no items in your shopping cart.

NRO Extras Demo Store

Documentation - Pre-Orders, Backorders, Special Orders, and Dropships

Allow shoppers to purchase pre-order, backorder, special order, and/or drop-ship products regardless of the current quantity available, and display an icon (and optional additional information) on product pages to let shoppers know which products are pre-order, backorder, special order, or drop-ship

You'll mark your pre-order/backorder/special order/drop-ship products in Counterpoint using an item profile field or item attribute. For example:

If you also want to display an ETA (expected date), you'll store this date in a Date Profile field, like this:


Any pre-order/backorder/special order/drop-ship item with an ETA date in the future will display an additional field on the Product Detail page (ETA: ##/##/##). If the ETA date is in the past, this additional field will automatically change to ETA: To Be Determined, so your store doesn't look out of date if products take longer to arrive than expected.

Once you've set up the fields described above, you'll also need to modify Setup / Ecommerce / Control in Counterpoint, to map the item profile field or attribute used to designate your Item Type to Custom item field source Alpha-1 and your ETA date field to Custom item field source Alpha-2:


Please wait...

{{var}} has been added to your cart.

Continue shopping
View cart & checkout