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NRO Extras Demo Store

Documentation - Auto Add Promo Items

Frequently Asked Questions

I have my promo set up so the shopper gets to pick the free item. The documentation shows the pop-up window should be in a horizontal format with options to scroll to the right, but my layout is in a single column. How do I correct it?

The responsive Celebrity theme includes a feature to optionally display related products on the right, in a column format. Try turning off this feature under System / Configuration / Theme Settings / Product Options > Related Items in Right Column. Setting this to No should correct the layout conflicts with Amasty Auto Add Promo Items and the responsive theme. If this still doesn't suit your needs, or you don't want to change the layout of hte product detail pages, then you'll need a couple hours of hourly design services to modify the layout to better suite your needs ($150/hour).

How do I use a t-shirt, or other configurable item, in a promo? For example, spend $50 and get a free t-shirt (where the shopper can select the correct size).

You must enter all the child SKUs for the Promo Items, so that the shopper can select the correct size. After entering the valid promo code during checkout, the shopper will be prompted to select their free gift. For best results, upload specific item images for each size, so that the shopper can select the correct size for their free gift.


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