By default, Counterpoint sends the item's 'Is Taxable' flag, which correlates to the Taxable checkbox on the Main tab of Inventory / Items. Alternatively, depending on your tax settings under Setup / Ecommerce / Control > Items, you might be using the 'Charge tax' checkboxes on the Ecommerce tab of Inventory / Items.
With the addition of the Custom Mapping - Tax Classes, NRO can use the product tax classes assigned in Counterpoint. Note that items must be marked as taxable, and the tax settings under Setup / Ecommerce / Control > Items cannot be marked as 'No (do not tax any items)'.
Product Specific Tax Rates
In order to support product-specific tax rates:
- You will create a product tax class in the NRO Admin Panel for each group of products that has a unique tax rate, using Sales / Taxes / Product Tax Classes.
- For each product that has a tax rate that differs from your store's default tax rate, you will mark the product in NCR Counterpoint with a code that matches the appropriate product tax class name in NRO. You can use the existing tax category in Counterpoint if that matches what you set up in NRO, or you can reserve an item profile code or attribute for this purpose if your Counterpoint tax categories aren't appropriate for this requirement.
- NCR will provide a custom mapping file that will upload this new tax class designation from Counterpoint to a custom product attribute in NRO called Counterpoint Tax Class.
- NCR will provide a customization that will automatically set the NRO product tax class for each product to the value of the new Counterpoint Tax Class attribute, if this value is non-blank.
In order for product-specific taxes to take effect, you must also configure the appropriate tax rules within the NRO Admin Panel (or within Avatax, if using the Avatax service).
|Documentation and Resources||Defining and Calculating Taxes (NRO Help Center)|
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Configuration, personalized training, and technical support are not included with the purchase price of the extension.